The skills lawyers require in 2022 are different to those needed in the past. A key part of how lawyers can become smarter in how they work lies in skills and training. This session will look at how General Counsel can provide an environment which encourages growing skillsets and provides learning opportunities.

– What are the skills of the future for lawyers?
– How can managers help their teams develop people skills in a hybrid environment?
– How can skills mapping help lawyers in their career development, and in their relationships with the rest of the organisation?
– Which training opportunities are most useful to in-house legal teams?
– The steps to creating a successful coaching culture

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Presenters:

Baljinder Samrai, Legal Operations Manager EMEA, The Kraft Heinz Company

A qualified Solicitor bringing together her knowledge of law with her depth and strength of expertise in business improvement techniques and identifying new and innovative ways of working.

Baljinder’s experiences range from working in private practice for top 50 law firms where she has been involved in providing strategic input into business improvement and delivering commercially focused legal advice to now working for one of the world’s largest food and beverage businesses .

Baljinder joined Kraft Heinz earlier this year as Legal Operations Manager for EMEA where she is responsible for creating smarter ways of working through process design and implementation, automation of standard operations and budget control.

Sandra Kilbourne, VP & Chief of Operations & Transformation, Amadeus

Sandra loves to fix things. Over the last 15 years, Sandra has stood up and led new Legal units, launched the enterprise wide GDPR Program, and is usually found wherever there are operational improvements to be gained in the Legal, External Affairs and Governance function of Amadeus (one of the top travel technology companies in the world). The contract management operating model of today is built on the foundations Sandra set all those years back.

With a passion for automation, effectiveness and efficiency, her talented team are globally engaged in supporting the GC with a wonderful variety of work:

• operational strategy, budget and workforce planning
• legal technology, archiving and knowledge management
• provider portfolio coordination including Law Firm panels and ALSPs
• culture, communication, and talent retention
• and many other operational and governance topics.

James May, Operations Legal Counsel (Western Europe), Coca-Cola

 

Samantha Thompson, Head of Legal Global M&A, Anglo American

Samantha (Sam) is currently Head of Legal global M&A at Anglo American, having joined in November 2018, where she is on the Legal Leadership Team and co-led the group legal transformation and innovation programme. Prior to that Sam spent three years at PwC in London, latterly as co-head of Corporate Affairs which included responsibility for reputation and regulation, and prior to that Sam was based in Hong Kong for 10 years where she was a corporate partner at Linklaters, with a broad corporate practice including governance, corporate advisory and all types of M&A as well as being a TMT sector leader. She started her career at Slaughter and May in London. Sam is a keen advocate for smart working, and is on the Anglo American Digital Workplace Steering Group.

Sam holds an MSc in International Strategy from the London School of Economics and Politics, an MA in Chemistry from Oxford University, and is a qualified lawyer in England and Wales, and in Hong Kong. Last year she completed the Harvard Kennedy School Climate Change Policy (Economics and Politics) programme and has recently been guest speaking at the Oxford University Said Business School.

Stéphanie Hamon, Head of Legal Operations Consulting, Norton Rose Fulbright

Stephanie Hamon is the Head of Legal Operations Consulting at Norton Rose Fulbright and a former Managing Director, Head of External Engagement, Legal for Barclays. She has extensive experience of setting and delivering commercial management strategies for in-house legal departments. Stéphanie Hamon led the Barclays team that was named “Legal operations team of the year” at the 2019 UK Legal 500 Awards

She also developed new model for Barclays’ law firm panel and relationship model. Stephanie brings with her more than 19 years’ experience gained working across an extensive range of legal and financial institutions, in markets including the UK, Continental Europe and Asia Pacific. Stephanie has extensive expertise in business development, strategy formulation and execution and client-focused relationship management all of which provides a perfect skill set for leading this new practice, which will offer the following core services:

• Strategic legal consulting – advising in-house legal teams on how they can support the wider objectives of the business, and helping to set priorities and a practical vision for programs and initiatives that would support this.

• Legal operations advisory – advising on management of legal operations functions, including best practice legal project management.

• Legal operations delivery – assisting in the delivery of specific projects or mandates made up of work likely to be delivered with the involvement of, or at the request of, a legal operations team.